778bd Privacy Policy — Your Data, Your Rights
This Privacy Policy explains what personal data 778bd collects from players in Bangladesh, how it is used, who it may be shared with, and what rights you hold in relation to your information.
Introduction
Who we are and why this policy matters.
778bd is committed to protecting the privacy and personal data of every player who uses the platform. This policy reflects our obligations to handle your data with transparency, care, and respect — and your right to know exactly what we do with it.
778bd operates https://778bd.ws as an online casino and sports betting platform serving adult players in Bangladesh. For the purposes of this Privacy Policy, "778bd", "we", "us", and "our" refer to the operator of this website. "You" and "your" refer to any individual who accesses or uses the 778bd platform, whether as a registered account holder or as a visitor. By accessing the 778bd platform you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein.
This Privacy Policy applies to all data collected through the 778bd website, mobile experience, customer support channels, and any associated services. It does not apply to third-party websites or services that may be linked to or referenced from the 778bd platform. We encourage you to review the privacy policies of any third-party services you access through or alongside 778bd. This policy is written in English and the English version shall prevail in the event of any inconsistency with a translated version.
What Data We Collect
The categories of personal data 778bd may collect about you.
Full name, date of birth, National ID or passport details provided during KYC verification.
Registered mobile number and email address used to create and manage your 778bd account.
Deposit and withdrawal transaction records, including bKash, Nagad, Rocket, and Upay transaction references.
Games played, betting history, session duration, wagering activity, and platform interaction logs.
IP address, device type, browser type and version, operating system, and cookie identifiers.
Records of your interactions with 778bd customer support, including support chat and email correspondence.
778bd collects this data directly from you when you register an account, make a deposit or withdrawal, contact support, or use the platform. Some technical data is collected automatically through cookies and server logs. 778bd does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, unless required to do so by applicable law (for example, information relevant to responsible gaming assessments).
How We Use Your Data
The purposes for which 778bd processes your personal data.
778bd uses your identity and contact data to create and maintain your player account, to verify your identity in accordance with KYC requirements, to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other approved payment methods, and to communicate with you about your account status, transaction confirmations, and security alerts. This processing is necessary for the performance of the contract between you and 778bd.
778bd processes your personal data to comply with applicable anti-money laundering (AML) requirements, to detect and prevent fraudulent activity, to identify and prevent the use of the platform by minors (under 21), and to respond to lawful requests from regulatory or law enforcement authorities. This processing is necessary for compliance with legal obligations and for the legitimate interests of 778bd in protecting the platform and its users.
778bd uses aggregated and anonymised usage data to understand how players interact with the platform, to identify technical issues, to improve game loading performance on 4G connections common in Dhaka, Chittagong, and other Bangladesh cities, and to develop new features that better serve the needs of the Bangladesh market. This processing is based on 778bd's legitimate interests in operating and improving a high-quality platform. Where possible, this analysis is performed on data that does not identify individual users.
778bd monitors player activity to identify patterns that may indicate problem gambling behaviour. Where such patterns are identified, 778bd may proactively contact the player to provide information about responsible gaming tools available on the platform, including deposit limits, session time controls, cooling-off periods, and self-exclusion. This processing is based on 778bd's legal obligation to promote responsible gaming and to protect vulnerable players.
Legal Basis for Processing
Why 778bd is permitted to process your personal data.
778bd processes your personal data on the following legal bases, depending on the specific purpose of processing:
- Contract performance — processing necessary to fulfil the contractual obligations between 778bd and you as a registered player, including account management, payment processing, and customer support.
- Legal obligation — processing required by applicable law, including AML compliance, age verification, and responses to lawful authority requests.
- Legitimate interests — processing for purposes that serve the genuine interests of 778bd in operating a secure, fair, and commercially viable platform, where those interests are not overridden by your privacy rights.
- Consent — where we ask for your specific agreement before processing your data for a particular purpose, such as sending marketing communications. You may withdraw consent at any time by contacting 778bd support.
Sharing Your Data
Who may receive your personal data and under what circumstances.
To process your deposits and withdrawals, 778bd shares the minimum necessary transaction data with the relevant mobile financial service providers (bKash, Nagad, Rocket, Upay) and approved bank transfer processors. These providers process your data strictly for the purpose of executing the payment transaction and are bound by their own privacy and security obligations. 778bd does not share more data with payment processors than is necessary to complete the relevant transaction.
778bd works with game technology providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi), platform infrastructure providers, and customer support technology vendors to deliver the platform's features and services. Where these partners process personal data on behalf of 778bd, they do so only for the specific purposes for which they are engaged and are contractually required to maintain appropriate data protection standards. 778bd does not sell your personal data to any third party.
778bd may be required by applicable law, court order, or lawful regulatory request to disclose your personal data to competent authorities. In such cases, 778bd will disclose only the data that is strictly required by the relevant legal demand. Where permitted by law, 778bd will notify you of such a disclosure. 778bd will not comply with requests that are, in its assessment, unlawful or disproportionate.
Important: 778bd does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your data is shared only to the extent described in this section and only where there is a lawful basis to do so.
Cookies and Tracking Technologies
How 778bd uses cookies and similar technologies.
778bd uses cookies and similar local storage technologies to support the operation of the platform. Essential cookies are necessary to maintain your login session, remember your account preferences, and ensure the platform functions correctly on your device. These cookies cannot be disabled without preventing the platform from working as intended. In addition to essential cookies, 778bd may use analytics cookies to collect aggregated, anonymised data about how users navigate the platform, which pages are visited most frequently, and where technical errors occur. Analytics data helps 778bd improve platform performance for Bangladesh mobile users.
778bd does not use advertising or tracking cookies that follow your activity across third-party websites. You can manage cookie preferences through your mobile browser settings. Please note that disabling essential cookies will impair the functionality of your 778bd account and may prevent you from logging in or completing transactions. For full details on the cookies 778bd uses, please contact [email protected].
Data Security
How 778bd protects your personal data against unauthorised access and loss.
778bd implements a range of technical and organisational security measures to protect your personal data. All data transmitted between your device and 778bd's servers is protected by SSL/TLS encryption. Account passwords are stored using industry-standard one-way hashing. Financial transaction data is handled through encrypted channels in accordance with the security requirements of the relevant payment service providers. Access to personal data within 778bd's systems is restricted to personnel who require it for their specific role and is subject to access controls and audit logging.
While 778bd takes reasonable precautions to protect your data, no transmission over the internet and no method of electronic storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights or interests, 778bd will take prompt action to contain the breach and, where required by applicable law, will notify affected users and relevant authorities within the applicable timeframe. If you suspect that your 778bd account has been accessed without your authorisation, you must contact [email protected] immediately.
Data Retention
How long 778bd keeps your personal data.
778bd retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any applicable legal, regulatory, accounting, or reporting requirements. In practice, this means that account data and transaction records are retained for a minimum of five years from the date of the relevant transaction or from the date your account is closed, whichever is later, in order to comply with AML and financial record-keeping obligations. Where data is no longer required, 778bd will securely delete or anonymise it.
If you request the closure of your 778bd account, we will stop using your data for marketing and platform personalisation purposes immediately. However, we will continue to hold records required by law for the applicable retention period. Once that retention period expires, your data will be permanently deleted from our systems. Anonymised or aggregated data that does not identify you may be retained indefinitely for statistical and analytical purposes.
Your Rights
The rights you hold in relation to your personal data held by 778bd.
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Right of Access
You have the right to request a copy of the personal data 778bd holds about you. We will provide this within a reasonable timeframe upon receipt of a verifiable request submitted to [email protected].
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Right of Rectification
If any personal data 778bd holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly within your account settings; for other data, contact [email protected].
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Right of Erasure
In certain circumstances you may request that 778bd delete your personal data. This right is subject to legal retention obligations — 778bd cannot delete data that it is required by law to keep. Where erasure is lawfully possible, we will action it within a reasonable timeframe.
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Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though 778bd may be entitled to continue processing where it can demonstrate compelling legitimate grounds.
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Right to Data Portability
Where processing is based on your consent or on contractual necessity, you have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request its transfer to another controller where technically feasible.
To exercise any of the above rights, please contact 778bd support at [email protected] with a clear description of your request and sufficient information to verify your identity. 778bd will respond to all rights requests within a reasonable timeframe. Where a request is manifestly unfounded or excessive, 778bd reserves the right to charge a reasonable fee or to decline the request, and will explain the reasons for doing so.
Marketing Communications
How 778bd may contact you about promotions and offers.
With your consent, 778bd may send you marketing communications via SMS to your registered mobile number, informing you about bonuses, free spin promotions, BPL cricket betting offers, and other platform news relevant to the Bangladesh market. You may withdraw your consent to receive marketing communications at any time by contacting [email protected] with your request. Once your opt-out request is processed, you will no longer receive promotional messages from 778bd. Please allow up to five business days for the opt-out to take full effect across all communication channels.
Please note that opting out of marketing communications does not affect the sending of transactional and account-related messages, such as deposit confirmations, withdrawal notifications, account security alerts, and support responses. These service messages are a necessary part of 778bd's contractual obligations to you as an account holder and will continue to be sent regardless of your marketing preferences.
Changes to This Privacy Policy
778bd reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made to this policy, 778bd will update the effective date at the top of this document and will notify registered account holders by posting a notice in the account dashboard or by sending a notification to the registered mobile number or email address associated with the account.
Your continued use of the 778bd platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any change to this policy, you must stop using the platform and may request the closure of your account. 778bd encourages you to review this Privacy Policy periodically so that you remain informed about how your personal data is being handled.
Contact Us
How to reach 778bd with privacy-related questions or requests.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to raise a privacy-related concern, please contact the 778bd support team. We are committed to addressing all privacy enquiries promptly and transparently. The 778bd support team is available 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6).
Email: [email protected]
All privacy requests submitted by email will receive an acknowledgement within 24 hours and a substantive response within ten business days. Where a request is complex or involves multiple data types, 778bd may take up to 30 days to provide a full response, and will notify you of any extension to the standard response period.
Your Privacy is Protected at 778bd
You can enjoy cricket betting, live casino, and slots at 778bd with confidence — your personal data is handled securely, transparently, and only for the purposes described in this policy. 21+ only. Play responsibly.
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